Support

The minimum computer requirements to run QKit are 128MB of RAM, a CD-Rom drive and Windows 98 or later (Vista compatible).
QKit is not supported on Mac computers. QKit will run on 64-bit operating systems.

Each QKit subject can be downloaded or installed from a CD onto the computer.

There is no network installation for QKit, but it can be installed on as many machines within a CIE centre as possible.

Please view the QKit resources for further information.

Frequently Asked Questions

Click a statement to review the solution

I enter my details but it's telling me I have typed in the details incorrectly
'EoleSys Error'
'Invalid licence'
'Data file has not been specified'
'Autoexec.nt system file is not suitable for running MS-DOS and Microsoft windows applications'
After installing and running QKit I receive the error message 'ordinal not found MFC.dll missing'
A 'Floating Point Overflow' error appears when I try to print a document

1. I enter my details but it's telling me I have typed in the details incorrectly

The most common reason for this error is the wrong subject has been chosen. Check the subject name above the area that asks for your licence information.

Please make sure that you are typing the details in exactly as printed with the appropriate spacing. Do not abbreviate anything or leave off anything as the school name forms part of the licence code.

Another cause can be when an additional space is left at the end of a line. This can not be seen, but would cause an invalid licence. If you still receive the error, delete everything but the issue number from the boxes and re-type.

This is to do with a file not being registered. If you get this error, please follow the instructions here.

2. 'EoleSys Error'

1. Close programs and all windows and return to the desktop.
2. Click Start and select Run.
3. Type 'regsvr32.exe tx4ole.ocx' in the Open field. The command must be typed exactly as you see it above.
4. Click OK.
5. Wait for the following confirmation message to appear: "DllRegisterServer in tx4ole.ocx succeeded."
(The process may take approximately 10-15 seconds.)
6. Close any windows that are open, and launch the program. The issue should be resolved.

3. 'Invalid licence'

This error is likely to be due to an error in the 'exampro32.ini' file in 'C:\WINDOWS'. You would also get this error if the file were missing.
When you enter your licence and registration details, QKit will add the licence details to a file called 'exampro32.ini' which sits in the Windows folder on your local machine. When doing a standalone installation it will put this file in the correct place. When you do a network installation, the process will create and add the exampro32.ini to the local machine and put a copy in the ‘Workstation’ folder on the server.

4. 'Data file has not been specified.'

This error message is generated when you try and launch the 'QKit.exe' directly. This file is the engine, and is used by all the QKit products. If you double-click it directly, it does not know which data files you want to open, hence the error.
The installation should have created a desktop shortcut, with the relevant data file specified. If not, you can create a shortcut manually.
Type in the target path to the Qkit.exe, then a space followed by the product code.

5. 'Autoexec.nt system file is not suitable for running MS-DOS and Microsoft windows applications'

In order to solve this, go to the Start button and run a search for the file 'autoexec.nt' It is usually in the Repair folder, make a copy of it to the system32 folder (in Windows XP c:\windows\system32) and make a copy to the 'My Documents' folder, just in case you need it again.
You may need to restart the computer.

6. After installing and running QKit I receive the error message 'ordinal not found MFC.dll missing'

This error message is encountered on some machines running Windows XP or Windows 2000. This occurs if the operating system does not have two essential system files (.DLLs). The way to overcome this problem is to install and register the missing DLL files. QKit demonstration versions will install these DLLs for you.

Go to 'Products and Ordering' to download and install any QKit demo onto the machine on which you are experiencing problems.
Then test the full version of QKit.

The problem should have disappeared.

7. A 'Floating Point Overflow' error appears when I try to print a document

This is due to an error or conflict with your printer driver, usually on a networked HP 2600N printer.
There is no solution as yet, but if you export your document to Word, you can print from there.